Help & Troubleshooting

Currently 3767 topics.

This isn't the first time this has happened, but this item is not updating with the correct bid pric... read more

Jan 23 2023 05:39 pm oys****opy
I did not win.
87210 2

Hello, It seems it's happened again, site says I won 234851378910 - I did not. Winning bid: £25.6... read more

Jan 23 2023 02:45 pm jnr**imo
Free service
49843 2

Hi, If it's a free service why have I just been charged for snipes? read more

Jan 23 2023 09:49 am lay********nah

Why hasn’t my account upgraded? read more

Jan 23 2023 07:55 am rhs*897
Upgrading
77049 4

Hi, I contacted you on 23/12/2022 regarding upgrading my subscription (ticket no.95-F28F). I wanted ... read more

Jan 23 2023 03:19 am ret*****************ore

I don't know what's going on with your platform, but I have lost the last 4 bids because your faulty... read more

Jan 22 2023 08:21 pm ric***999

I would find it very handy to have a free-form comment box for each item that is in the current snip... read more

Jan 21 2023 03:05 pm fd**sa

The current snipe list is still not updating automatically as it has in the past, and I now have to ... read more

Jan 21 2023 04:36 am rac****ics

I purchased a 30 power pack but I can’t seem to used it. Not sure what I’m doing wrong... read more

Jan 20 2023 09:17 pm cod*eg0

Hello, My snipes stopped going through. For instance, item numbers 125717656253, 304769212048, and 1... read more

Jan 20 2023 09:16 pm fan*iki
Bids not placed
93101 2

Bids have not been placed on the last few items. Can you look into this? Thanks, Matt read more

Jan 20 2023 07:57 pm mat***a_0

Both this snipe and 304772078021 were “set” and were well in excess of the winning bids,... read more

Jan 20 2023 06:45 pm nev***oor

The bid was not executed although it was higher than the winning bid read more

Jan 20 2023 12:57 pm ocd**602
Not firing
109025 3

Hi again. My last two snipes haven't fired at all. I know you've been juggling servers and I don't w... read more

Jan 20 2023 12:52 pm asc**ock

Hi! I've been a user for awhile on and off, both using free and paid options on your service. It's w... read more

Jan 20 2023 10:27 am las************ons

Hi, This is the second one in a matter of days where you didn’t bid for me. On both snipes m... read more

Jan 20 2023 08:57 am dun******e_0

Hello, Could you please tell me how many snipe bids I purchased from BidSlammer? Thank you, Marty read more

Jan 20 2023 05:28 am cat****too

Hi, it does not appear that my last 5 snipe bids were placed including the item number above which h... read more

Jan 19 2023 08:36 pm mdo**007
Reimbursement
85227 4

This is my 3rd support ticket I have submitted. I have not heard back a response to the first two ti... read more

Jan 19 2023 08:28 pm mtg***al1

I set up a snipe for two items (both now in my "completed" folder, yet did not submit a bid). Despi... read more

Jan 19 2023 06:59 pm ste*******ing