Help & Troubleshooting

Currently 3767 topics.

How can I renew subscription fees please? read more

Jun 02 2025 10:04 pm Abd****hid

Hi there! I just upgraded my account via PayPal - but it’s not reflecting on the website. Does thi... read more

Jun 01 2025 09:29 pm mu**pa

Completed bid I have only 4 that I have not archived the counter for completed bids is inaccurate re... read more

May 29 2025 02:13 pm lea*y17

Hello, I have paid more than one time for a subscription and it says that I cannot put additional bi... read more

May 27 2025 02:40 pm beo****tic

My account is having the same error that was just resolved on the precious ticket. Can this please b... read more

May 25 2025 05:17 pm Lo*an

I purchased a one-year membership in January or 2025. Why is my account displaying that I cannot pro... read more

May 24 2025 01:06 pm Lo*an

How do I pay for a year of service read more

May 20 2025 03:50 pm pix**********uin

I want to renew the subscription fees but I want to know if you already solved the real lead bid tim... read more

May 20 2025 04:54 am Abd****hid

I have received my paypal notice that I purchased 2500 bidpoints, but I'm not able to use them on my... read more

May 19 2025 05:25 pm rog*********ill
2500 Bidpoints
22721 2

I bought 2500 bidpoints but they are not showing on my account nor are they allowing me to bid on mu... read more

May 17 2025 03:01 pm 252****nne

Hello, I don't think the checkSnipeStatus api endpoint is working. This returns an empty page cu... read more

May 16 2025 11:34 pm d*x

Hi there, I really don`t understand why the sniper didn`t work this time and I loose something I ch... read more

May 12 2025 11:16 pm bva****013

Hey guys, On paypal I paid for 2 years of subscription a month or so ago, but now I see there's 2... read more

May 12 2025 04:57 pm sam*****uom
Free account?
1760 4

Why does it say I only have a free account? I auto renew every year. read more

May 11 2025 07:18 pm sog*en1

Your system did not place my PAID for bid so I missed the item. This demonstrates the total lack of... read more

May 11 2025 06:16 pm rr*08

I am currently unable to place a snipe over $1000. It’s saying this is the limit for a free accoun... read more

May 09 2025 01:27 pm a_w****187

Please see above as I have renewed for a year but you are still saying I am a free account. read more

May 09 2025 09:23 am r**3

Hi. Yet again, after paying my recurring subscription it only shows my subscription as valid until y... read more

May 09 2025 06:01 am chi**952

please check your system around 7.17 pm on 8 may pdt. I was watching it, but never bid to win the c... read more

May 08 2025 08:28 pm lop*****ohn
AUTH. ERROR
7130 2

THIS HAS BEEN A ROYAL HASSLE EVER SINCE YOUR WOES. SNIPES ARE NOT BEING ISSUED read more

May 08 2025 03:23 am puz**********s_8